Instructions for Live Support:

 

1. Team Viewer should automatically begin downloading
If download doesn't start, click this link: http://get.teamviewer.com/sg5fvx3

2. When Team Viewer has finished downloading, click on the download bar. 

3. Click yes for Team Viewer to access your computer.

4. Accept the terms of use.

5. A pop-up like the one below will appear with the ID number to give to your technician. 

6. Read off the 9 digit code